What is a credit?
A credit is how we price the work a tool does. Compressing an image costs 1 credit per file, PDF to Word costs 5, and converting a video costs 20. Every tool page shows its price next to the upload box.
Do unused credits roll over?
No. Monthly credits refill to the full amount on the same date each month, and free credits refill at midnight. Lifetime credits do not refill, but they last 1,000 days from the day you buy them.
What happens when I run out?
The tool tells you before anything is uploaded, and nothing is charged. Wait for the refill, or upgrade — a new plan starts with its full allowance straight away.
Does the API cost extra?
No. The API uses the same credits and prices as the website, from the same balance. Your plan sets how many requests a minute each key can make.
What does Lifetime mean?
One payment and no subscription. You get 60,000 credits to use over 1,000 days, with bigger files and priority processing. When they run out or expire, the account moves back to Free.
Can I cancel any time?
Yes. Cancel from your account page and you keep your plan until the end of the period you already paid for. There is no cancellation fee and no phone call.
Can I get a refund?
Yes. Every paid plan has a 14-day money-back guarantee — ask within 14 days of paying and you get a full refund, no reason needed. Paddle, our Merchant of Record, returns it to the way you paid.
Do you accept payments from my country?
Almost certainly. Paddle, our Merchant of Record, accepts Visa and Mastercard cards and PayPal from buyers around the world. Prices are in USD; your bank converts them to your currency.
Is there a student discount?
Yes, 50% off any monthly or yearly plan with a valid student email. Contact us and we will apply it.